What if I need my ring to be resized?

Some rings can be resized depending on the style and setting of the stones. 
In general, our ladies rings are a size N, O, or Q and our gents rings are a size T, V, or X.
If a ring needs to be resized, extra charges will apply.
Please contact us or visit one of our stores to discuss your requirements.

What does carat mean?

Carat is the unit of weight or size for a diamond.
There are 100 points in 1 carat. For example, 25 points is equal to 1/4 carat.
Diamonds can range in size from a fraction of a carat to several carats.

What does it mean when a pearl is ‘cultured’ and ‘freshwater’?

Cultured freshwater pearls are humanity’s work at duplicating what nature first started.
A ‘seed’ (typically a round bead made of mother of pearl) is inserted into the freshwater mollusk. After three years, a pearl is then harvested.

What does created mean?

Created gemstones are grown in strictly controlled laboratory conditions to recreate the brilliance of rare natural gemstones.

What does TDW mean?

Total weight of the diamonds in the applicable product.

Do you offer Layby?

Yes, we do offer a layby payment plan in-store.
Our normal terms require a 25% initial deposit, fortnightly payments and final payment of the balance within 3 months of the original transaction date.
See instore for further details.

Do you offer repairs?

Yes, we offer a quality repair service for jewellery and watches.
Please take your item/s into our store and we will be able to provide you with an estimate for the repair.

We also offer a professional remake service. Let our friendly staff help you choose a design and have your old jewellery turned into something new!

Do you ship internationally?

Unfortunately, we do not accept international orders at this time.